cu777 Terms and Conditions

1.2 Scope of Services

cu777 provides the following services:

1. Sports Betting — live and pre-match betting on cricket (BPL, IPL, T20 World Cup, ICC), football (FIFA), kabaddi and other international sports.
2. Online Slots — slot games from various software providers.
3. Fishing Games — King of Fishing and similar arcade-style games.
4. Live Casino — real-dealer table games from Evolution Gaming, Ezugi and other providers.
5. Casino Games — slots, fishing, board games and more.

2.3 Identity Verification (KYC)

cu777 follows a KYC (Know Your Customer) process to ensure financial security. Where required, we may request the following documents:

• A copy of your National ID (NID) or passport.
• Proof of residential address (utility bill or bank statement).
• Proof of ownership of the payment method (such as a screenshot of a bKash or Nagad account).
• A request for a selfie photo or video verification.

cu777 takes the protection of minors very seriously. This platform is intended for persons aged 21 and above only.

1. By registering you declare that you are at least 21 years of age.
2. Providing false information about your age is unlawful and will result in the immediate closure of your account. All balances may be forfeited.
3. We may request proof-of-age documents at any time. Failure to provide them will result in your account being suspended.
4. We ask parents and guardians: please use parental control software to prevent minors from accessing this site.

4.3 Fraud Prevention

We use strict anti-fraud monitoring technology on all transactions. Withdrawals may be suspended in the following situations:

• When an unusual betting pattern is detected.
• When evidence is found of the same device or IP address being used across multiple accounts.
• When bonus abuse is suspected.
• When a suspicious transaction is flagged under our Anti-Money Laundering (AML) policy.

5.3 General Bonus Terms

1. All bonus offers are valid for a specified period and will be cancelled automatically upon expiry.
2. It is not possible to use more than one bonus at a time unless the promotion terms clearly state otherwise.
3. cu777 reserves the right to cancel a bonus and any associated winnings if bonus abuse is identified.
4. Wagering requirements may also apply to cashback and reload bonuses.
5. cu777 reserves the right to change, suspend or cancel any bonus offer without prior notice.

6.2 Casino Games

1. All games are operated using a certified Random Number Generator (RNG) technology.
2. The specific rules for each game are displayed in the game interface. Please read these rules before starting a game.
3. If a game is interrupted midway due to a technical disruption, we will settle it according to the last saved state.
4. If the user closes the browser or loses internet connection, the game result will not change.

1. Creating multiple accounts or using another person's account.
2. Placing artificial bets or coordinating multiple accounts with the intent to abuse bonus benefits.
3. Applying hacking, bots, software manipulation, or any other unethical technical method to the gaming software.
4. Using the platform for money laundering or illegal fund concealment.
5. Placing sports bets using insider information or fraudulent means.
6. Intentionally exploiting technical errors or bugs and not reporting them to us.
7. Harassing, intimidating, or deceiving other users.
8. Helping any minor to open or use an account.
9. Spreading false information about the cu777 platform or its staff.
10. Using arbitrage betting or guaranteed profit strategies that harm the platform.

8.2 Account Closure by the User

You may request to close your account at any time by contacting our support team. Before the account is closed:

1. All ongoing bets must be settled.
2. Eligible balance may be withdrawn (bonus funds will be cancelled).
3. The process will be completed within 7 working days of receiving the account closure request.

cu777 gives the highest importance to the protection of your personal information. Our complete data collection and processing policy is separately described on our Privacy Policy page.

1. We use your personal information only for service operation, verification, and fulfilling legal obligations.
2. Your information is shared with third parties only when necessary (payment processing, KYC verification).
3. Our platform uses SSL encryption technology to keep all data secure.
4. We are obligated to provide necessary information upon a valid request from legal authorities.
5. To request correction or deletion of your information, please contact the support team.

10.2 Dispute Resolution

1. Any dispute will first be attempted to be resolved through our 24/7 support team.
2. If you are not satisfied with the support team's decision, you may escalate the matter to senior management.
3. In disputes regarding game results, server logs will be considered as the final evidence.
4. For dispute resolution, please contact us in writing at our email address: [email protected].

1. cu777 reserves the right to change, amend, or update these terms at any time.
2. For important changes, we will send a notice to your registered email and display a notification on the website.
3. The amended terms will take effect from the date of publication.
4. If you continue to use the platform after the changes, you will be considered to have accepted the new terms.
5. If you do not agree with the new terms, you may request account closure within 14 days.
6. The date of the most recent update will always be mentioned on this page.

If you have any questions about these terms or need clarification on any matter, please contact our support team:

• Live Chat: 24/7 support in Bengali (use the live chat option on the website).
• Email: [email protected] (replies are generally sent on the same day on working days).